Thank you for visiting and shopping with BP DOCTOR. Following are the terms and conditions that constitute our Shipping Policy.

1. Processing Time: Orders are typically processed and shipped within 24 hours after payment confirmation, excluding weekends and holidays.

Orders placed after 6 PM EST will be processed on the next business day.

2. Shipping Methods and Rates: We offer 2 shipping options to select :

• Express Shipping (2-3 business days)：€9.99
• Standard Shipping (3-5 business days)：Free
  

3. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

You can track your package using the provided tracking number on our website or through the carrier's website.

4. International Shipping: We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination country.

Customs fees, duties, and taxes may apply and are the responsibility of the customer.

5. Shipping Restrictions: Please note that we do not ship to PO boxes or APO/FPO addresses. We also do not offer shipping to certain remote areas.

6. Delivery Issues: If you encounter any issues with your delivery, please contact our customer service team immediately for assistance.

We will work to resolve the issue promptly and ensure your satisfaction.

7. Holiday Shipping: During peak seasons and holidays, processing and delivery times may be longer than usual due to high order volumes and carrier delays.

We recommend placing your order early to ensure timely delivery.

8. Returns and Refunds: For information on our returns and refunds policy, please refer to our Returns Policy.