Privacy Policy
BP DOCTOR (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blood pressure smartwatch, mobile application, and related services.
1. Information We Collect
1.1 Personal Information
When you purchase products, register an account, or contact support, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through authorized third-party payment gateways)
1.2 Health and Wellness Data
Our smartwatches collect health-related metrics to provide core functionalities, including:
- Blood pressure readings
- Heart rate and pulse data
- Activity levels, sleep patterns, and fitness metrics
This data is processed locally on your device and inside our app. It is only uploaded to our cloud servers to enable historical tracking and remote features with your explicit consent. You can manage or withdraw this consent at any time through the app settings.
1.3 Usage and Device Data
We automatically collect certain data regarding your interactions with our website, app, or smartwatch, including:
- Device information (e.g., hardware model, operating system version, unique device identifiers)
- Log data (e.g., IP address, access times, browser type)
- Usage statistics (e.g., feature frequency, session duration)
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and optimize our products, apps, and health-tracking services.
- To process transactions, fulfill orders, and manage shipping.
- To provide customer support and troubleshoot technical issues.
- To analyze usage trends to improve product design and user experience.
- To comply with applicable legal and regulatory obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal or health data to third parties. We may share your information only in the following limited circumstances:
- With Service Providers: We share necessary data with trusted third-party vendors who perform services for us, such as payment processing, order fulfillment, shipping/logistics, and cloud hosting.
- For Legal Compliance: We may disclose your data if required to do so by law, court order, or government regulation, or to protect our legal rights and safety.
- With Your Explicit Consent: We will share your health data with third-party platforms (such as Apple Health or Google Fit) only if you actively authorize the integration.
4. International Data Transfers
Your information, including personal and health data, may be transferred to and maintained on servers located outside of your state, province, or country, where data protection laws may differ. We implement standard contractual clauses and rigorous security protocols to ensure your data receives an equivalent level of protection wherever it is processed.
5. Data Security
We implement robust administrative, technical, and physical security measures—including end-to-end encryption for health data transmission and secure server storage—to safeguard your information. However, please note that no electronic transmission or storage system can be guaranteed 100% secure.
6. Your Rights
Depending on your location (such as the UK, EU), you may hold specific statutory rights regarding your personal data, including:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Request rectification of inaccurate or incomplete data.
- Erasure: Request the permanent deletion of your personal data and account.
- Restriction: Object to or restrict certain data processing activities.
To exercise any of these rights, please contact us at support@yhebpdoctor.com. We will review and respond to your request within 30 days.
7. Data Retention
We retain your personal and health data only for as long as your account remains active, or as necessary to fulfill the business purposes outlined in this policy and comply with legal requirements.
8. Third-Party Links and Integrations
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external parties. We encourage you to read their privacy policies before providing them with data.
9. Children’s Privacy
Our products and services are intended for adult use and are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we discover we have inadvertently collected such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly.
11. Contact Us
If you have any questions, concerns, or privacy-related inquiries, please contact our data compliance team:
- Email: support@yhebpdoctor.com